I. The Service Provider;

Your web pages:



hereinafter: "Websites" or "Website")


Hungarian Endre e.v. (hereinafter: "Service Provider")

headquarters: 1225 Budapest, Pintyőke street 10.

tax number: 76157530-2-43

II. User of the service, conditions of use

1. User of the service (hereinafter: Customer) everything is like that, 16 over the age of natural, or legal person or organization without legal personality, for whom the Service Provider, within the framework of this contract, is related to the information society, and on the detailed rules of contracts between the consumer and the business 45/2014. (II. 26.) Govt. decree (hereinafter: "Government Decree") provides a service using a device that enables communication between those who are absent. Service Provider and Customer are hereinafter collectively referred to as "Contracting Parties or Parties".

2. Customer currently offered by the Service Provider on the Websites service(ok) by using it, you acknowledge and accept these general terms and conditions (hereinafter: GTC) included all conditions.

III. The subject of the service, order

Subject of the Service:

The subject of the service is all the services currently available on the Website.

The Service Provider in other ways, especially on the phone, email, accepts orders placed by mail.

The service provider will do everything in its power to do so, to be as accurate as possible on the website. A services Images shown next to illustrations. The Service Provider is responsible for any errors that may occur 45/2014. (II. 26.) the provisions laid down in the government decree and the Civil Code are governing.

The order:

Ordering the service entails a payment obligation. The Service Provider reserves the right to do so, that violators of these GTC, or otherwise unethically, or excludes those who threaten the interests of the Service Provider from using the Service.

In the event of an order on the Website, the Service Provider will provide the Customer with any bonus or coupon that may be associated with the ordered product free of charge.. The Service Provider is entitled to unilaterally modify or even terminate the bonus or coupon associated with the product at any time and in any form, at its own discretion..

When ordering the service, the Customer must provide the following data for the performance of the service:

Personal data: name (surname and first name; e-mail address; mobile number in order to do so, so that, if necessary, the Service Provider can consult with the Customer)

Billing information: Company name; billing address (street, House number, city, postal code);

Disembarkation data, if the departure address does not match the billing address: street, House number, city, postal code

IV. Transport, payment methods

Payment methods:

in cash, with advance payment by bank transfer

The customer is entitled to different billing and delivery data (name, address) to give, the authenticity of which the Customer is responsible for. The Service Provider handles this data in accordance with its data protection rules.

V. Withdrawal

The fee for the service already performed cannot be claimed back afterwards.

We draw the attention of the Customer, that the product is necessary for claim validation, received in relation to the service invoice or receipt its existence and its presentation to the Service Provider to identify and verify that the sale has taken place.

VI. Accessories warranty, product warranty

Accessories warranty:

In the event of defective performance by the Service Provider, the Customer may enforce a warranty claim against the Service Provider in accordance with the rules of the Civil Code.

The customer may, at his or her choice, make use of the following accessory warranty claims:

a) may require correction, except, if fulfillment of the chosen accessory warranty right is impossible, or if it would result in disproportionate additional costs for the Service Provider - compared to the fulfillment of another warranty claim, taking into account the value represented by the service in a flawless condition, the severity of the breach of contract and the damage to the Customer's interests caused by the fulfillment of the accessory warranty right; obsession

b) may require a proportionate implementation of the compensation, you can correct the error yourself at the obligee's expense or have it corrected by someone else, or withdraw from the contract, if the Service Provider did not undertake the repair or replacement, within the time limit corresponding to this obligation, he cannot do so while protecting the rights holder's interests, or if the Service Provider has no interest in repair or replacement.

There is no room for cancellation due to an insignificant error.

The customer can switch from the chosen accessory warranty right to another. You are obliged to pay the costs caused by the transfer to the Service Provider, except, if the reason for the transition was given by the Service Provider, or the transition was otherwise justified.

Everyone can use the service available on the Website and the information on the Website at their own risk. The Service Provider does not assume any responsibility for

for misinterpretation of contents, or misuse.

Service provider declares, that all content posted on the Website (post, article, video, advice, in the form of tips etc) adaptation and use exclusively by the Customer (visitor) individual decision and responsibility.

The service provider also declares, that he does not take responsibility:

in case of operational errors, which prevent the Customer, to access the Website of the Service Provider, join or place your order, also resulting from the use of the system, from a complete shutdown of operations, for possible damages resulting from changes,

Any hardware for your customer's computer- or for failure due to a software error, or the interruption of the Internet connection, also for possible damages due to power outages;

Facebook for an error in its operation, for stuttering, for interruption of the connection or its stopping in the meantime and for the resulting damages;

for all those damages, which are materials placed on the Websites, they come from the individual adaptation of advertisements, including damages to third parties, also for the individual adaptation of the Service Provider's products by the Customer, for the result, for damages resulting from them;

for errors attributable to other causes beyond the Service Provider's control, for damages, for possible force majeure.

In addition to the above, the Service Provider cannot be held responsible for any indirect, special, due to incidental or exemplary damage, which can be linked in any way to the contract between the parties or the service available on the Websites, using it, or by not using it.

Warranty claim validation deadline: The customer is obliged to correct the error immediately after discovering it, but not later, as to be communicated within two months from the discovery of the error. The Customer is responsible for damage resulting from the delay in communication. At the same time, we draw the attention of the Customer, that your accessory warranty claim expires within two years from the date of performance.

The customer can enforce his accessory warranty claim against the Service Provider.

We draw the attention of the Customer, that the product is necessary for claim validation, received in relation to the service invoice or receipt its existence and its presentation to the Service Provider to identify and verify that the sale has taken place.

Customer's above warranty claim, you can make your complaint in writing in the following way:

a) by e-mail: [email protected]

b) by post: 1225 Budapest, Pintyőke street 10.

Regarding the notification, the Service Provider at the latest 14 declares within a calendar day, in the absence of this, he considered the complaint justified.

If necessary to assess the complaint, the Service Provider's customer service is entitled to ask the Customer, for the product to be delivered by the Service Provider at the Service Provider's expense 1506 Budapest, Pf. 2. to the postal address below.

Notification of claim (complaint) minimal content:

Customer name,

Ordering address;

name of Product,

purchase price;

date of purchase;

date of notification of error;

Problem Description;

A claim that the customer wishes to validate.

VII. Legal notice

The content of the Website is - in the absence of a different reference - the legal property of the Service Provider under copyright and civil law protection. The original content of the website, or any component of its pages (pl. internet content, text, image, design, animated photo, illustration, program, hang, graphic elements, video etc.) it can only be used with the prior written permission of the Service Provider. However, the second communication must comply with the law in force at all times (so especially, Ptk., Btk., about copyright 1999. year LXXVI. tv.) regulations. Any component of the Website, content either in whole or in part - even online, even in printed form - reproduce and/or publish publicly, and to use in other ways (so especially: multiply, be used publicly or in a closed database; change data or use it for a different purpose; stb.) only with the prior written permission of the Service Provider. Nevertheless, the Service Provider reserves all rights regarding the distribution and other use of the Website as a whole or any part thereof.. It is prohibited to take over the Website or even a part of it or any of its components for business or other purposes without the prior written permission of the Service Provider, duplication, disclosure, revision, distribution, copying, listing it as your own, resale or other use of the product.

It is forbidden to use the Website, by using the services, reverse engineering the source codes in any way, reversal, and establishing user IDs and passwords in an unfair manner; use of any application, with which the Website or any part of it can be modified.

In addition to the above, the Service Provider reserves the right, that the above illegal use of the Website - without the prior written permission of the Service Provider, in case of use - verified by notary certification - used illegally (pl.: copied, multiplied, made public etc.) regarding pages 250.000 Ft + VAT / nap, i.e. two hundred to fifty thousand forints per day, and establish and demand a fine in the amount of VAT from the violator. Infringing behavior - i.e. unlawful use of all or a part of the Website - expressly accepts this penalty clause agreement in a manner that is mandatory for him/her. In addition to the fine, the user who violates the law is obliged to pay the Service Provider other damages resulting from the violation, reimburse costs.

VIII. Other provisions

In addition, the provisions of the Data Protection Declaration apply to cookies and data management and processing.

The service provider is not responsible for critical or other opinions written about the service, which in all cases reflect the position of the site's visitors. However, the Service Provider is entitled to public opinion, Opinions that violate the business interests of the service provider or the law, to delete statements based on its own discretion.

The customer can request information about his order at the contact details below, or you can report your complaint:

[email protected]

1225 Budapest, Pintyőke street 10.

After receipt of the written complaint by the Service Provider - unless the directly applicable legal act of the European Union provides otherwise - 30 must respond in writing within days and arrange for its communication. The Service Provider is obliged to justify its position rejecting the complaint.

Disputes arising against the Service Provider (consumer dispute) simple, fast, you can initiate the procedure of a conciliation body for the purpose of out-of-court settlement. Competent conciliation body according to the seat of the Service Provider: Budapest Conciliation Board; 1016 Budapest, Krisztina boulevard 99. III. floor 310.; mailing address: 1253 Budapest, Pf.:10. In the absence of recourse to the Conciliation Board, the parties are entitled to exercise their rights before a court with competence and jurisdiction according to the relevant provisions of the Code of Civil Procedure, assert their claims and disputed issues.

The customer can file a complaint with their place of residence, or to the competent consumer protection authority according to your place of residence. The contact details of the Consumer Protection Department of the Government Office of the Capital City of Budapest are as follows:

title: 1051 Budapest, Sas u. 19. III. em.

telephone: (1) 450-2598

e-mail: [email protected]

internet availability: http://www.kormanyhivatal.hu/hu/budapest/szervezeti-egyseg/fogyasztovedelmi-foosztaly-2017

The contact details of the other consumer protection authorities can be found at http://www.kormanyhivatal.hu/hu page.

In the event of a complaint, the Consumer has the opportunity to appeal to a conciliation body, which

you can find his contact information here:

Bács-Kiskun County Conciliation Board

It's title: 6000 Goatskemet, Árpád krt. 4.

Your phone number: (76) 501-525, (76) 501-500

E-mail address: [email protected];

Baranya County Conciliation Board

It's title: 7625 Pécs, Majorossy Imre u. 36.

Mailing address: 7602 Pécs, Pf. 109.

Your phone number: (72) 507-154

E-mail address: [email protected];

Békés County Conciliation Board

It's title: 5601 Békéscsaba, Penza ltp. 5.

Your phone number: (66) 324-976, 446-354, 451-775

E-mail address: [email protected];

Borsod-Abaúj-Zemplén County Conciliation Board

It's title: 3525 Miskolc, Szentpáli u. 1.

Your phone number: (46) 501-091, 501-870

E-mail address: [email protected];

Budapest Conciliation Board

It's title: 1016 Budapest, Kristina krt. 99.

Your phone number: (1) 488-2131

E-mail address: [email protected];

Csongrád County Conciliation Board

It's title: 6721 Szeged, Paris krt. 8-12.

Your phone number: (62) 554-250/118 annex

E-mail address: [email protected];

Fejér County Conciliation Board

It's title: 8000 Székesfehérvár, Long walking distance 4-6.

Your phone number: (22) 510-310

E-mail address: [email protected];

Győr-Moson-Sopron County Conciliation Board

It's title: 9021 Gyor, Szent István út 10/a.

Your phone number: (96) 520-202; 520-217

E-mail address: [email protected];

Hajdú-Bihar County Conciliation Board

It's title: 4025 Debrecen, Petőfi square 10.

Your phone number: (52) 500-749

E-mail address: [email protected];

Heves County Conciliation Board

It's title: 3300 Eger, Faiskola out 15.

Mailing address: 3301 Eger, Pf. 440.

Your phone number: (36) 416-660/105 annex

E-mail address: [email protected];

Jász-Nagykun-Szolnok County Conciliation Board

It's title: 5000 Szolnok, Competition park 8.

Your phone number: (56) 510-610

E-mail address: [email protected];

Komárom-Esztergom County Conciliation Board

It's title: 2800 Tatabanya, Main square 36.

Your phone number: (34) 513-010

Fax number: (34) 316-259

Name: Dr. György Rozsnyói

E-mail address: [email protected];

Nógrád County Conciliation Board

It's title: 3100 Salgotarjan, Constitution Street 9/a

Phone number: (32) 520-860

E-mail address: [email protected];

Pest County Conciliation Board

It's title: 1119 Budapest, Etele road 59-61. 2. em. 240.

Your phone number: (1)-269-0703

E-mail address: [email protected]

Website address: www.panaszrendezes.hu

Somogy County Conciliation Board

It's title: 7400 Kaposvár, Anna street 6.

Your phone number: (82) 501-000

E-mail address: [email protected];

Szabolcs-Szatmár-Bereg County Conciliation Board

It's title: 4400 Nyíregyháza, Széchenyi Street. 2.

Your phone number: (42) 311-544, (42) 420-180

E-mail address: [email protected];

Tolna County Conciliation Board

It's title: 7100 Szekszárd, Golden J. u. 23-25.

Your phone number: (74) 411-661

E-mail address: [email protected];

Vas County Conciliation Board

It's title: 9700 Szombathely, Honvéd square 2.

Your phone number: (94) 312-356

E-mail address: [email protected]

Veszprém County Conciliation Board

It's title: 8200 Veszprém, Budapest u. 3.

Your phone number: (88) 429-008

E-mail address: [email protected]

Zala County Conciliation Board

It's title: 8900 Zalaegerszeg, Petőfi street 24.

Your phone number: (92) 550-513

E-mail address: [email protected]

The conciliation board is responsible for settling consumer disputes outside of court proceedings.

It is the task of the conciliation board, to attempt to reach an agreement between the parties for the purpose of settling the consumer dispute, in case of ineffectiveness, the consumer rights simple makes a decision on the matter, fast, in order to ensure its effective and cost-saving enforcement. At the request of the consumer or the Service Provider, the conciliation body shall provide advice on the rights and obligations of the consumer.

In the event of a cross-border consumer dispute related to an online sales or online service contract, the conciliation body operated by the chamber appointed by decree by the minister responsible for consumer protection is competent.. (Fgytv. 18. § (5) paragraph, ITM regulation 14. §).

In the event of a complaint from the Customer, you can use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission system, by clicking here. This

and after logging in, the consumer can submit his complaint via the online website,

whose title: http://ec.europa.eu/odr.

The service provider has an obligation to cooperate in the conciliation board procedure. As part of this, you must send your response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the company's seat or location is not registered in the county of the chamber operating the territorially competent conciliation body, the company's obligation to cooperate extends to offering the possibility of concluding a written agreement according to the consumer's needs

The Service Provider is entitled to unilaterally modify these GTC at any time, which amendment enters into force at the same time as it is published on the Website.

The General Terms and Conditions contain the general conditions of the legal relationship between the Service Provider and the Customer entering into a contractual relationship with it. Regarding matters not regulated here, Hungarian legislation and official regulations in force at all times regarding the activities of the Service Provider on the Website, especially in the Civil Code, electronic commerce services, something about some issues of services related to the information society 2001. year CVIII. in law, and on the detailed rules of contracts between the consumer and the business 45/2014. (II.26.) Govt. the provisions contained in the decree are also governing without special stipulations.

Applicable: 2022. 06. 12. until the day of withdrawal