I. The Service Provider;
Websites:
magyarendre.hu
woma.hu
jokutfuro.hu
hereinafter referred to as „Websites” or „Website”)
Operator:
Endre Magyar year (hereinafter referred to as “Service Provider”)
registered office: 1225 Budapest, Pintyőke Street 10.
Tax number: 76157530-2-43
II. User of the service, conditions of use
1. The user of the service (hereinafter referred to as: Customer) is any natural person over 16 years of age, legal person or organization without legal personality to whom the Service Provider provides a service within the framework of this contract, using a device enabling communication between distant parties, based on Government Decree 45/2014. (II. 26.) on the detailed rules of contracts related to the information society and between consumers and businesses (hereinafter referred to as: „Government Decree”). Service Provider and Customer are hereinafter jointly referred to as „Contracting Parties or Parties”.
2. The Customer shall be entitled to use the Services currently offered by the Service Provider on the Websites. serviceBy using (s), you acknowledge and accept all the conditions set out in these general terms and conditions (hereinafter referred to as: GTC).
III. Subject of the service, order
Subject of the Service:
The subject of the service is all services currently available on the Website.
The Service Provider accepts orders placed by other means, in particular by telephone, e-mail or letter.
The Service Provider makes every effort to ensure that the information on the website is as accurate as possible. The services The images shown are illustrations. The Service Provider's liability for any errors that may occur is governed by the provisions of Government Decree 45/2014. (II. 26.) and the Civil Code.
The order:
Ordering the service entails a payment obligation. The Service Provider reserves the right to exclude those who violate these GTC, or who otherwise act unethically, or who endanger the interests of the Service Provider, from using the Service.
In the event of an order placed on the Website, the Service Provider shall provide the Customer with any bonus or coupon that may be attached to the ordered product free of charge. The Service Provider shall be entitled to unilaterally modify or even terminate the bonus or coupon attached to the product at any time and in any form, at its own discretion.
When ordering the service, the Customer is obliged to provide the following data for the performance of the service:
Personal data: name (surname and first name; e-mail address; mobile number so that the Service Provider can contact the Customer if necessary)
Billing information: Company name; billing address (street, house number, city, postal code);
Delivery details, if the delivery address does not match the billing address: street, house number, city, postal code
IV. Shipping, payment methods
Payment methods:
in cash, prepayment via bank transfer
The Customer is entitled to provide different billing and shipping information (name, address), the accuracy of which is the responsibility of the Customer. The Service Provider will handle this information in accordance with its data protection rules.
V. Withdrawal
The fee for a service already provided cannot be refunded afterwards.
We would like to draw the Customer's attention to the fact that in order to enforce a claim, the information received regarding the product or service is required. invoice or receipt its existence and presentation to the Service Provider to identify and verify the completion of the sale.
VI. Warranty of accessories, product warranty
Warranty:
In the event of defective performance by the Service Provider, the Customer may assert a warranty claim against the Service Provider in accordance with the provisions of the Civil Code.
The customer may, at his/her choice, make the following warranty claims:
a) may request a repair, unless the fulfillment of the chosen warranty right is impossible or if it would result in disproportionate additional costs for the Service Provider compared to the fulfillment of another warranty claim, taking into account the value of the service in a faultless condition, the severity of the breach of contract and the harm caused to the Customer by the fulfillment of the warranty right; or
b) may demand a proportionate performance of the consideration, may repair the defect itself or have it repaired by someone else at the expense of the obligor, or may withdraw from the contract if the Service Provider has not undertaken to repair or replace the defect, is unable to fulfill this obligation within the appropriate deadline, while protecting the interests of the entitled party, or if the Service Provider's interest in the repair or replacement has ceased.
There is no right to cancel due to a minor error.
The Customer may switch from the chosen warranty right to another. The Customer is obliged to pay the Service Provider the costs incurred by the switch, unless the Service Provider gave a reason for the switch or the switch was otherwise justified.
Everyone may use the services available on the Website and the information found on the Websites at their own risk. The Service Provider assumes no liability for
for misinterpretation or incorrect application of contents.
The Service Provider declares that the adaptation and use of all content placed on the Website (in the form of posts, articles, videos, advice, tips, etc.) is solely the individual decision and responsibility of the Customer (visitor).
The Service Provider also declares that it is not responsible for:
– in the event of operational errors that prevent the Customer from entering, connecting to or placing an order on the Service Provider's Website, as well as for any damages resulting from the use of the system, complete shutdown of operations, or changes,
– For any failure of the Customer's computer due to any hardware or software error, or for any damage incurred due to interruption of the internet connection or power outage;
– Facebook for any malfunction, interruption, interruption or temporary shutdown of the connection and any resulting damages;
– for all damages resulting from the individual adaptation of materials and advertisements placed on the Websites, including damages caused to third parties, as well as for the individual adaptation and results of the Service Provider's products by the Customer, and for damages arising from them;
– for errors, damages, and possible force majeure attributable to other causes beyond the control of the Service Provider.
In addition to the above, the Service Provider shall not be liable for any indirect, special, incidental or exemplary damages that may be related in any way to the contract concluded between the parties or to the service available on the Websites, its use or failure to use it.
Warranty claim enforcement deadline: The Customer is obliged to notify the defect immediately after its discovery, but no later than within two months of the discovery of the defect. The Customer is liable for any damage resulting from the delay in notification. However, we draw the Customer's attention to the fact that its warranty claim expires within two years from the date of performance.
The Customer may assert a warranty claim against the Service Provider.
We would like to draw the Customer's attention to the fact that in order to enforce a claim, the information received regarding the product or service is required. invoice or receipt its existence and presentation to the Service Provider to identify and verify the completion of the sale.
The customer can make the above warranty claim or complaint in writing in the following manner:
a) by email: [email protected]
b) by post: 1225 Budapest, Pintyőke Street 10.
The Service Provider will respond to the notification within 14 calendar days at the latest, failing which the complaint will be considered justified.
If necessary to assess the complaint, the Service Provider's customer service is entitled to ask the Customer to send the product to the Service Provider's postal address at 1506 Budapest, P.O. Box 2, at the Service Provider's expense.
Minimum content of a claim (complaint):
– Customer name,
– Customer address;
– product name,
– purchase price;
– date of purchase;
– date of error report;
– error description;
– A request that the customer wishes to enforce.
VII. Legal notice
The content of the Website – unless otherwise indicated – is the copyright and civil law property of the Service Provider. The original content of the Website and any component of its pages (e.g. internet content, text, image, design, animated photo, illustration, program, sound, graphic elements, video, etc.) may only be used with the prior written permission of the Service Provider. However, any reproduction must comply with the provisions of the law in force at all times (in particular, the Civil Code, the Criminal Code, Act LXXVI of 1999 on copyright). Any component or content of the Website, whether in whole or in part – whether online or in printed form – may be reproduced and/or publicly published, or used in any other way (in particular: reproduced, used publicly or in a closed database; data changed or used for a different purpose; etc.) may only be used with the prior written permission of the Service Provider. However, the Service Provider reserves all rights to distribute and otherwise use the Website in whole or in part. It is prohibited to take over, reproduce, publish, modify, distribute, copy, attribute, resell or otherwise use the Website or any part or component thereof for commercial or other purposes without the prior written permission of the Service Provider.
It is prohibited to use the Website or the services to reverse engineer or reverse compile source codes in any way, or to create user IDs and passwords in an unfair manner; to use any application that can modify the Website or any part thereof.
In addition to the above, the Service Provider reserves the right to impose and demand a penalty of HUF 250,000 + VAT / day, i.e. two hundred and fifty thousand forints per day, as well as general sales tax, in the event of the above-mentioned unlawful use of the Website – without the prior written permission of the Service Provider – verified by notary certification – against the infringer. By demonstrating unlawful behavior – i.e. by unlawful use of the Website in whole or in part – the infringer expressly accepts this penalty clause agreement in a manner that is binding on him/her. In addition to the penalty, the infringing user is obliged to compensate the Service Provider for any other damages and costs resulting from the infringement.
VIII. Other provisions
The provisions of the Privacy Policy apply to the handling and processing of cookies and other data.
The Service Provider is not responsible for critical or other opinions written about the service, which in all cases reflect the views of the visitors of the site. However, the Service Provider is entitled to delete opinions and statements that violate public taste, the Service Provider's business interests or the law, at its own discretion.
The customer can request information or report a complaint regarding his order at the following contact details:
– 1225 Budapest, Pintyőke Street 10.
The Service Provider is obliged to respond to the written complaint in writing and take measures to communicate it within 30 days of its receipt, unless otherwise provided for by a directly applicable legal act of the European Union. The Service Provider is obliged to justify its position rejecting the complaint.
You may initiate a conciliation board procedure for the simple, quick, out-of-court settlement of disputes (consumer disputes) arising against the Service Provider. The competent conciliation board according to the registered office of the Service Provider is: Budapesti Békéltető Testület; 1016 Budapest, Krisztina körút 99. III. emelet 310.; mailing address: 1253 Budapest, Pf.:10. In the absence of recourse to the Conciliation Board, the Parties are entitled to assert their rights, claims and disputed issues before a court with jurisdiction and competence in accordance with the relevant provisions of the Code of Civil Procedure.
The customer may also file a complaint with the competent consumer protection authority according to their place of residence or stay. The contact details of the Budapest Metropolitan Government Office, Consumer Protection Department are as follows:
address: 1051 Budapest, Sas u. 19. 3rd floor.
phone: (1) 450-2598
e-mail: [email protected]
internet availability: http://www.kormanyhivatal.hu/hu/budapest/szervezeti-egyseg/fogyasztovedelmi-foosztaly-2017
The contact details of other consumer protection authorities can be found at http://www.kormanyhivatal.hu/hu.
In case of a complaint, the Consumer has the option to contact a conciliation body, which
You can find his contact information here:
Bács-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Phone number: (76) 501-525, (76) 501-500
Email address: [email protected];
Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy Imre u. 36.
Mailing address: 7602 Pécs, P.O. Box 109.
Phone number: (72) 507-154
E-mail address: [email protected];
Békés County Conciliation Board
Address: 5601 Békéscsaba, Penza ltp. 5.
Phone number: (66) 324-976, 446-354, 451-775
Email address: [email protected];
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Phone number: (46) 501-091, 501-870
Email address: [email protected];
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Phone number: (1) 488-2131
E-mail address: [email protected];
Csongrád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: (62) 554-250/118 ext.
E-mail address: [email protected];
Fejér County Conciliation Board
Address: 8000 Székesfehérvár, Hosszúsétáter 4-6.
Phone number: (22) 510-310
Email address: [email protected];
Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Phone number: (96) 520-202; 520-217
E-mail address: [email protected];
Hajdú-Bihar County Conciliation Board
Address: 4025 Debrecen, Petőfi Square 10.
Phone number: (52) 500-749
Email address: [email protected];
Heves County Conciliation Board
Address: 3300 Eger, Faiskola Street 15.
Mailing address: 3301 Eger, P.O. Box 440.
Phone number: (36) 416-660/ext. 105
Email address: [email protected];
Jász-Nagykun-Szolnok County Mediation Board
Address: 5000 Szolnok, Verseghy park 8.
Phone number: (56) 510-610
E-mail address: [email protected];
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Main Square 36.
Phone number: (34) 513-010
Fax number: (34) 316-259
Name: Dr. György Rozsnyói
Email address: [email protected];
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány út 9/a
Phone number: (32) 520-860
Email address: [email protected];
Pest County Conciliation Board
Address: 1119 Budapest, Etele út 59-61. 2nd floor, room 240.
Phone number: (1)-269-0703
Email address: [email protected]
Website address: www.panaszrendezes.hu
Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna Street 6.
Phone number: (82) 501-000
Email address: [email protected];
Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone number: (42) 311-544, (42) 420-180
E-mail address: [email protected];
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25.
Phone number: (74) 411-661
Email address: [email protected];
Vas County Conciliation Board
Address: 9700 Szombathely, Honvéd Square 2.
Phone number: (94) 312-356
Email address: [email protected]
Veszprém County Conciliation Board
Address: 8200 Veszprém, Budapest u. 3.
Phone number: (88) 429-008
E-mail address: [email protected]
Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi Street 24.
Phone number: (92) 550-513
Email address: [email protected]
The conciliation body is responsible for resolving consumer disputes outside of court proceedings.
The task of the conciliation body is to attempt to reach an agreement between the parties in order to resolve the consumer dispute, and if this fails, it will make a decision on the matter in order to ensure the simple, fast, efficient and cost-effective enforcement of consumer rights. The conciliation body, at the request of the consumer or the Service Provider, provides advice on the rights and obligations of the consumer.
In the event of a cross-border consumer dispute related to an online purchase or service contract, the conciliation body operated by the chamber designated by the minister responsible for consumer protection in a decree is competent (Fgytv. Section 18 (5), ITM Decree Section 14).
In case of a complaint, the Customer may use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission system, by clicking here. This
and then the consumer can submit their complaint via the online website after logging in,
whose title is: http://ec.europa.eu/odr.
The service provider is obliged to cooperate in the conciliation board procedure. In this context, it is obliged to send its response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the registered office or business premises of the enterprise are not registered in the county of the chamber operating the territorially competent conciliation board, the enterprise's obligation to cooperate extends to offering the consumer the possibility of concluding a written settlement in accordance with his/her needs.
The Service Provider is entitled to unilaterally amend these GTC at any time, which amendment shall enter into force upon its publication on the Website.
The GTC contains the general terms and conditions of the legal relationship between the Service Provider and the Customer entering into a contractual relationship with it. Regarding issues not regulated here, the provisions of the Hungarian laws and official regulations in force at all times regarding the activities of the Service Provider on the Website, in particular the provisions of the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services and services related to the information society, and Government Decree 45/2014. (II.26.) on the detailed rules of contracts between consumers and businesses, shall apply without any special stipulation.
